How to I cancel future renewals? Bree September 11, 2019 18:35 Follow Simply submit a ticket at least 2 days before your renewal is due and we will cancel future renewals. Related articles Do I qualify for a refund? I did not know there was an annual renewal. Why can't I update my billing information online. I want to update my contact or billing information. Comments 0 comments Please sign in to leave a comment.